Terms of Service
Plain-English terms for this website, our games, online services, accounts and community spaces. Read the key points first, then check the clause that matters to you.
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Start with the essentials
These terms cover your use of the Marvelous Foundry Pty Ltd website, our games including Golden Stampede, and our community features. Nothing in them limits your rights under the Australian Consumer Law.
Six points to know
- Keep your account details accurate and your sign-in details private.
- A purchase gives you the right to use that digital item in its game, under these terms.
- Cosmetic items only change appearance and give no competitive advantage.
- Community spaces require respectful behaviour; serious or repeated breaches can limit your access.
- Games and online services can change, and a game may eventually be retired.
- Contact support first if something goes wrong or you disagree with a decision.
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Accounts and access
You're responsible for activity on your account. Use accurate details, keep your sign-in secure and tell support promptly if you think someone else has access.
Who can create an account
You must be 15 or older to create an account yourself; players under 18 should have a parent or guardian's permission. Also follow the age rules of the platform you use. Don't create an account if you're not eligible.
Access limits and closure
We may restrict or suspend access if we reasonably believe an account has breached these terms, put another player at risk or threatened the security of a service. Where practical, we'll give notice and explain how to contact support. Serious security or safety concerns may need immediate action.
If an account is closed, access to its game progress and digital items may end with it. Keep this in mind before asking for closure; refund requests go through the platform that processed the purchase.
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Digital items, purchases and refunds
A purchase gives you a limited, personal licence to use the item in the relevant game while that service supports it. Digital items are tied to the account or platform stated at purchase; they aren't money or property and can't be transferred between players unless a game specifically allows it.
Purchases and refunds
Prices are shown in Australian dollars and include GST unless stated otherwise. Check them before confirming. For a refund, contact the storefront or platform that took payment and follow its process. Our games come with guarantees that can't be excluded under the Australian Consumer Law, including a right to a remedy for a major failure.
Changes to a game
We may adjust, replace or retire game features to maintain or wind down a service. If a game is retired, its online features and related items may stop working. We'll give reasonable notice of major service changes, and your consumer guarantee rights still apply.
Cosmetic items · Clause 3.1
Appearance changes only. They give no competitive advantage and remain part of the game service.
Game currency · Clause 3.2
Use currency only within the game and account it was issued for. It has no cash value outside the service.
Other digital content · Clause 3.3
Use the content under the limited licence shown at purchase. Transfer and resale aren't allowed unless the game specifically supports it.
Platform purchase rules and your rights under the Australian Consumer Law still apply. -
Conduct and user content
Play fair and treat other players with respect. Read our Safe and Fair Play guidelines for practical examples; they apply alongside this agreement.
Don't harass or threaten players, cheat, exploit a bug, disrupt matches, impersonate anyone or share someone else's private information. Don't post illegal material, targeted slurs, sexual content involving minors or content that promotes harm.
Names, tags and screenshots
You keep ownership of content you submit, such as a player name, clan tag or screenshot. You give Marvelous Foundry permission to host, display and use that content as needed to run, moderate and promote the relevant game and community. This permission is non-exclusive and lasts only as long as the law and your rights in the content allow.
How we respond
Depending on the behaviour and its impact, we may remove content, issue a warning, limit a feature, suspend an account or end access. We'll consider the circumstances and offer a way to ask for a review where practical. To appeal, contact player support with your account details and the decision you'd like reviewed.
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Disputes, changes and contact
Raise a concern
Start by contacting player support with a clear description and any relevant account or purchase details. If support can't resolve it, send a written notice to the address below. You can also contact the Queensland Office of Fair Trading or the ACCC.
Updates to these terms
We may update this agreement as our services or legal requirements change. For a material change, we'll give notice through the website, the game or another suitable channel before it takes effect, and the updated version will show its effective date. If you don't accept an update, stop using the affected service and contact us about your options.
These terms are governed by the laws of Queensland, Australia, and you and we submit to the non-exclusive jurisdiction of its courts. Nothing here removes rights that Australian law doesn't allow us to limit.
Marvelous Foundry Pty Ltd (ABN 41 627 093 518), Unit 4, 27 Doggett Street, Newstead QLD 4006, Australia.Have a question before you agree? Contact Marvelous Foundry.