Moderation and Reporting
Reports give moderators the context they need. Use the in-game report option for a match or player, community moderation tools for community spaces, or contact support if neither fits. For serious online abuse you can also contact the eSafety Commissioner at esafety.gov.au.
Send useful context
Pick the closest report reason and include where and when it happened. A player name and short description help us find the moment.
What makes a report actionable?
Specific behaviour, the match or community space involved, and any in-game context you have. Please report the behaviour, not a disagreement about the result.
We review the report
Moderators assess reports against the conduct rules and available context. Safety threats get priority; everything else goes through the review queue.
What happens during review?
Reports may be checked against relevant game records. Moderation decisions are logged and reviewed for consistency.
We take appropriate action
When a report is upheld, action can range from a warning to account removal, depending on severity and past behaviour.
Will I see the outcome?
We limit what we share about another player's account, but we publish anonymised summaries of moderation outcomes to show how the rules are applied.
Response times depend on severity and report volume. We don't promise a fixed turnaround for every case.